Shipping Policy
Shipping Policy for Easy Digital Village Softech Pvt Ltd
At Easy Digital Village Softech Pvt Ltd, we strive to provide fast and reliable shipping to ensure that you receive your products in a timely manner. Please read our shipping policy carefully to understand how we handle shipping, delivery, and related matters.
1. Shipping Locations
We currently ship to [list of countries/regions you serve]. If you are unsure whether we ship to your location, please contact us at sales@edigitalvillage.com before placing an order.
2. Processing Time
- Order Processing: Orders are processed within 1-3 business days (typically [1-3] days) after payment is confirmed.
- Business Days: Our business days are [Monday-Friday], excluding public holidays. Orders placed after 12 PM or on weekends will be processed the next business day.
3. Shipping Methods and Costs
- We offer various shipping methods to meet your needs, including standard and express shipping options.
- Shipping Costs: Shipping fees are calculated based on the weight, dimensions of your order, and the shipping destination. The exact cost will be displayed at checkout.
- Free Shipping: We may offer free shipping on orders above a certain value. Please check our website for current promotions or minimum order amounts for free shipping.
4. Estimated Delivery Times
- Standard Shipping: Estimated delivery times for standard shipping are typically 5-7 business days, depending on your location.
- Express Shipping: For faster delivery, express shipping options may be available with estimated delivery times of 3-5 business days. Please note that delivery times may vary due to factors beyond our control, such as customs delays or carrier issues.
5. International Shipping
- Customs and Duties: For international orders, customs fees, duties, or taxes may be applied by your local government. These additional charges are the responsibility of the customer. We recommend checking with your country’s customs office for further details.
- Shipping Times: International shipping may take longer due to customs clearance procedures. Delivery times will vary based on the destination and the shipping method chosen.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can monitor the status of your order through the carrier’s tracking system.
7. Address Accuracy
It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete. Easy Digital Village Softech Pvt Ltd is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
8. Shipping Delays
While we aim to deliver your order within the estimated time frame, unforeseen events such as weather conditions, courier issues, or customs delays may impact delivery times. Easy Digital Village Softech Pvt Ltd is not responsible for delays beyond our control.
9. Damaged or Lost Shipments
- Damaged Items: If your package arrives damaged, please contact us immediately at sales@edigitalvillage.com with photos of the damage. We will work with the shipping carrier to resolve the issue.
- Lost Packages: If your package is marked as delivered but you did not receive it, please contact the carrier directly. If the issue persists, contact us for assistance.
10. Contact Us
If you have any questions or concerns about your order or shipping, please contact our customer support team at:
Easy Digital Village Softech Pvt Ltd
Email: sales@edigitalvillage.com
Phone: +91-6307039131
Address:House No.-3rd floor Shahi Tower Raghunath Nagar Near Akashwani Mahmoorganj
Varanasi 221010, UP.
India.
Last updated: [Date]